If you are not happy with your online or in store purchase, we gladly accept the return/exchange of undamaged, unworn or a full priced item with any manufacturing defects within 14 days of purchase. The original invoice must be presented together with the item together with its original packaging at the time of return. The return will be approved after inspection to ensure it has not been worn or damaged.
You may request a courier pick up for returning your item for an additional fee.
Refunds are made in the form of a credit voucher that is redeemable within 6 months of the return date.
Shipping charges are non-refundable.
All sales on custom ordered items are final and non-refundable.
Sales items & gift cards are non-refundable.
ZAGH Ltd. will not accept returns for any non-faulty items that have been worn.